Madison Wine Club Terms & Conditions

These terms and conditions shall be applied to all sales and are the basis upon which orders are accepted by Madison Wine Club Limited (MWC). They shall be applied to all sales unless varied in writing to all future transactions.

Madison Wine Club Terms & Conditions

These terms and conditions shall be applied to all sales and are the basis upon which orders are accepted by Madison Wine Club Limited (MWC). They shall be applied to all sales unless varied in writing to all future transactions.

1.Terms of Sales

All consignment wines are sold in “AS-IS” condition. Payment is accepted when order is placed. MWC reserves the right to change the terms and conditions without prior notice.

2. Prices

Prices listed (Hong Kong Dollars) for products are quoted per item and from time to time are subject to currency and market fluctuations and changes in duty. All selling prices shown are exclusive of delivery charges that will be charged at the rates applicable at the date you place the order and which will be displayed in the ‘Delivery Charge’ section on our website.

3. Orders and Payments

Our e-shop accepts payment by designated credit card or other designated electronic means as specified by us. If your order is accepted by us, we will confirm with you accordingly and advise the date and time of delivery or available for collection at our warehouse. We reserved the right to charge for storage at standard rate if any delivery or collection which has not been made within 14 days of customer being notified of its availability.

4. Wine Delivery

We offer free local delivery to urban areas for orders over HK$ 3000, service area including all residential and commercial addresses in Hong Kong Island, Kowloon, and the New Territories. For Ma Wan or Outlying Islands we are unable to deliver.

For next day delivery, we must receive payment confirmation by 4:00pm on the previous working day. Delivery service is available from 11:00am to 6:00pm, Mondays to Fridays. For any order under HK$ 3000, the following additional delivery charge will be applied:

Local Transportation Price List:
Delivery / Collection Charges
District  Qty.   Price.   Each extra case
Hong Kong Island  1-12 cases   HK$250   HK$25
Kowloon    HK$230
New territories    HK$390
  • i. Delivery/ Collection service is limited to Hong Kong Island, Kowloon and New Territories, and is not available to outlying islands, Airport, restricted areas, Discovery Bay and P.O. Box numbers, and is conditional on there being an authorized or legitimate unloading area available
  • ii. In the event of a lift breakdown, arrangements would be made to deliver/collect the bottles/cases at another time without surcharges.
  • iii. Delivery/collection service will be suspended when typhoon signal No.8 or above or a black rain warning is hoisted. In this event Customers will be contacted to re-schedule delivery/collection time without surcharges.
  • iv. Staircase Handling: HK$30/case/floor
  • v. Customer will be responsible for the registration charges for different warehouse located in Hong Kong respectively.

5. Delivery and Receipt of Goods

You should notify us immediately of any breakages or wine shortages at receipts of goods. Breakages must be retained with the original packaging for examination. We are unable to guarantee credits or replacements unless we are notified immediately upon delivery of goods. You will be deemed to have accepted the goods as satisfying your order 24 hours after collection/delivery, and thereafter will not be entitled to reject the order for any reason. We regret that neither MWC nor its carriers can accept any responsibility for any subsequent loss or damage which occurs once the order has been delivered/ collected.

6. No Returns Policy

All consignment wines are solely from our existing customer(s)’ collections. Goods returns or replacement will not be accepted for all wines.

7. Description/ Quality

We undertake the proper safekeeping and storage of wines in our possession and will act in good faith when purchasing wine, but we will not be responsible for the state and condition of wines or whether the wine corresponds to the qualities which might be expected from its description. Customers are strongly advised to inspect the wines prior to purchase to ascertain whether the wines are of a satisfactory condition.

8. Law

It is by law that no alcoholic beverages shall be sold or consumed by people under the age of 18. These Terms and Conditions are governed by the law of the Hong Kong Special Administrative Region of the People’s Republic of China. You agree to submit to the exclusive jurisdiction of the Hong Kong Court. We may revise the Terms and Conditions at any time without prior notice.

9. Correspondence and Queries

If you have any queries or comments, please email to [email protected] or contact 3101 9883